Monday, November 7, 2011

University of York: new Library helpdesk now open

The new helpdesk on the ground floor of the JB Morrell Library opened to users for the first time on Friday afternoon. For all enquiries and services during staffed opening hours, please ask at the new helpdesk, close to the new main entrance and exit. During "self-service" opening hours, the helpdesk is not staffed.

A reminder of other changes to the JBM ground floor during the current phase of work:

•Self-service terminals for borrowing books are located on the first floor, in a room adjacent to the display of current newspapers and the Law (J) collections. A self-service terminal for returning books is sited just inside the main entrance on the ground floor.

•To return books when the Library is closed, deposit them in the purple box outside the main entrance.

•Books awaiting reshelving can be found in open rooms at the rear of the first and second floors, close to the service lift.

•The ground floor North Rooms remain open - compact shelving for printed journal archives, less well-used book collections and UK government publications. Follow the signs through the hoardings for access to the North Rooms.

•Government publications on microform, plus reading equipment, have been moved to the Raymond Burton Library Reading Room on the first floor.

•Public lockers are now located on the ground floor of the Raymond Burton Library, in the room next door to Key Texts. Ask for a locker key at the new helpdesk.

•Public toilets on the ground floor of the JB Morrell Library will reopen today. Additional ground floor toilets can be found at the bottom of the stairs to the upper floors of the Raymond Burton Library.

In some cases these new locations are permanent (including the helpdesk), but other services and facilities will move again when the ground floor refurbishment is complete. Thanks for your patience; keep following the JBM's refurbishment blog for further information.