Showing posts with label Flexible Loans. Show all posts
Showing posts with label Flexible Loans. Show all posts
Thursday, February 5, 2015
Can you help University of York Library get down to zero fines?
The introduction of the flexible loans scheme at the University of York library has led to a reduction in the amount of fines collected from over £100,000 in 2012 to under £35,000 in 2014. Find out more at http://www.york.ac.uk/library/news/2015/fine-reduction/
Wednesday, March 13, 2013
Changes to AV Loans at the University of York
In response to popular demand, the University of York Library have changed the loan period for AV materials. It’s now the same as the standard period for ordinary loan items.
Since the introduction of Flexible Loans in October 2012 they have been actively seeking your feedback. They have received and responded to a range of individual enquiries and comments about the loan periods for items in the AV Collection.
In response to your feedback they have changed length of time items in the AV collection so that they operate in the same way as flexible loan items. This means that DVDs will, like books, be borrowable for a 4 week loan period unless they are requested. The new loan periods will be implemented on Monday 11 March.
Items in the AV collection can no longer be booked, but instead a request can be placed on an AV item that is on loan. Screening copies will remain as reference and can be borrowed by screening assistants nominated by departments. For more information about borrowing screening copies, please see the Screening copies guide (PDF
, 428kb).
Since the introduction of Flexible Loans in October 2012 they have been actively seeking your feedback. They have received and responded to a range of individual enquiries and comments about the loan periods for items in the AV Collection.
In response to your feedback they have changed length of time items in the AV collection so that they operate in the same way as flexible loan items. This means that DVDs will, like books, be borrowable for a 4 week loan period unless they are requested. The new loan periods will be implemented on Monday 11 March.
Items in the AV collection can no longer be booked, but instead a request can be placed on an AV item that is on loan. Screening copies will remain as reference and can be borrowed by screening assistants nominated by departments. For more information about borrowing screening copies, please see the Screening copies guide (PDF
, 428kb).
Friday, February 8, 2013
UoY Flexiable Loans consultation cancelled due to lack of interest
The Flexible Loans consultation due to be held today at the University of
York has been cancellened due to lack of interest.
The library at York is still interested in your feedback on flexible loans - if you have any further comments, please email infodir-loansreview-group@york.ac.uk
The library at York is still interested in your feedback on flexible loans - if you have any further comments, please email infodir-loansreview-group@york.ac.uk
Wednesday, February 6, 2013
UoY Library Flexible Loans Update
The University of York Library has responded to feedback and a series of updates have been made to the Flexible Loans system:
Library Flexible Loans Update
Since the introduction of Flexible Loans in October 2012 we have been actively seeking your feedback. We have received and responded to a range of individual enquiries and comments about the changes we have made and we are making some improvements.
We have increased the length of time you can keep an item when there is a queue of requests. Your feedback told us that one day was not sufficient, so we have increased this to two days. We realise that this may still seem too short, but we need to balance the needs of everyone in the queue who wants to use the item. We will monitor the effect of this change.
When there is a queue of requests for an item we are also taking a more pro-active approach to ordering an electronic version or extra copies. Wherever possible, we use our fast track purchase system to make the items available as quickly as possible.
Many people have told us they miss getting a courtesy reminder shortly before items need to be confirmed as still in their possession or returned. During February we will re-introduce the courtesy notice which will be sent to you just before an item that you have becomes due.
In response to popular demand we will be standardising loan periods for AV material in line with other ordinary loan items. This means that DVDs will, like books, be borrowable for a 4 week rolling loan period unless they are requested. Screening copies of DVDs will remain as reference and can be borrowed by screening assistants nominated by departments.
Christmas was our first vacation under the new model and on the whole things went well. We acknowledge that we did receive negative feedback from some of you, but we also received positive comments. The most common problem we found was that many students had missed the message that old style vacation borrowing, i.e. loans that last for the duration of the vacation, no longer exists, so we hope that future vacations will go more smoothly. To find out more about your thoughts on the vacation and our response please visit our FAQs page at http://www.york.ac.uk/library/
We’re still interested in your feedback on flexible loans - if you have any further comments, please email infodir-loansreview-group@
HYMS Flexible Loans Consultation
Friday 8th February at 12.15pm - 1.15pm
Lunch will be provided. Please indicate your interest in attending this forum via the following Doodle poll. All attendees will be entered into a prize draw to win a £20 Amazon voucher.
We have increased the length of time you can keep an item when there is a queue of requests. Your feedback told us that one day was not sufficient, so we have increased this to two days. We realise that this may still seem too short, but we need to balance the needs of everyone in the queue who wants to use the item. We will monitor the effect of this change.
When there is a queue of requests for an item we are also taking a more pro-active approach to ordering an electronic version or extra copies. Wherever possible, we use our fast track purchase system to make the items available as quickly as possible.
Many people have told us they miss getting a courtesy reminder shortly before items need to be confirmed as still in their possession or returned. During February we will re-introduce the courtesy notice which will be sent to you just before an item that you have becomes due.
In response to popular demand we will be standardising loan periods for AV material in line with other ordinary loan items. This means that DVDs will, like books, be borrowable for a 4 week rolling loan period unless they are requested. Screening copies of DVDs will remain as reference and can be borrowed by screening assistants nominated by departments.
Christmas was our first vacation under the new model and on the whole things went well. We acknowledge that we did receive negative feedback from some of you, but we also received positive comments. The most common problem we found was that many students had missed the message that old style vacation borrowing, i.e. loans that last for the duration of the vacation, no longer exists, so we hope that future vacations will go more smoothly. To find out more about your thoughts on the vacation and our response please visit our FAQs page at http://www.york.ac.uk/library/
We’re still interested in your feedback on flexible loans - if you have any further comments, please email infodir-loansreview-group@
HYMS Flexible Loans Consultation
Friday 8th February at 12.15pm - 1.15pm
HYMS Conference Room (107)
University of York
University of York
Lunch will be provided. Please indicate your interest in attending this forum via the following Doodle poll. All attendees will be entered into a prize draw to win a £20 Amazon voucher.
Tuesday, January 29, 2013
eBooks available for over 40% of HYMS reading list titles
Out of a total of 251 book titles on HYMS Block readings lists 104 (41%) are available as eBooks. Access them using the cross-search facility at http://libguides.hull.ac.uk/medicine/FindBooks.
Use eBooks in your studies? Win a £50 voucher by completing our ultra quick survey at http://libguides.hull.ac.uk/HYMSLibrarysurvey.
Want to feedback your thoughts and experiences of using the new UoY Library Flexible Loan systems? Sign up to take part in a focus group on the 8th Feb. Lunch provided and a chance to win a £20 Amazon voucher.
Monday, January 28, 2013
UoY Flexible Loans Consultation for HYMS
The Library at The Universty of York introduced Flexible Loans on 1st October 2012 and as part of our commitment to continuous improvement we are now seeking feedback on specific aspects of the service.
As Library users who are frequently away from the University campus, the Library would like to consult with members of HYMS on your experience of the new loans service. In particular we would like to hear your views on the issue of returning requested items to the Library. As a request can be placed at any time throughout the year, we recognise that problems may arise when users are away from campus for an extended period of time e.g. during research leave, while on field work or placement, whilst attending conferences, and during vacations.
Lunch will be provided. Please indicate your interest in attending this forum via the following Doodle poll. All attendees will be entered into a prize draw to win a £20 Amazon voucher.
As Library users who are frequently away from the University campus, the Library would like to consult with members of HYMS on your experience of the new loans service. In particular we would like to hear your views on the issue of returning requested items to the Library. As a request can be placed at any time throughout the year, we recognise that problems may arise when users are away from campus for an extended period of time e.g. during research leave, while on field work or placement, whilst attending conferences, and during vacations.
A group consultation will allow us to discuss the issues and to explore views on how best the library might balance the needs of both borrower and requestor. The Library would like to invite any staff and students within the School to attend the following session:
HYMS Flexible Loans Consultation
Friday 8th February at 12.15pm - 1.15pm
HYMS Flexible Loans Consultation
Friday 8th February at 12.15pm - 1.15pm
HYMS Conference Room (107)
University of York
University of York
Lunch will be provided. Please indicate your interest in attending this forum via the following Doodle poll. All attendees will be entered into a prize draw to win a £20 Amazon voucher.
Monday, January 14, 2013
UoY Flexible Loans Open Forum
The University of York Library introduced Flexible Loans on 1 October 2012 and as part of their commitment
to continuous improvement they are seeking general feedback on the service. The
Library is holding an open forum to gather feedback from Library users on how
the service is working and suggestions for improvements.
The open forum will allow us to answer any questions that users may have and explore suggestions for improvements to the service. The Library would like to invite any interested staff and students to the following session:
Refreshments will be provided. All attendees will be entered into a prize draw to win a £20 Amazon voucher. Keep an eye of the University of York Library pages http://www.york.ac.uk/library/ for further information.
There will be a HYMS specific consultation held later in this term - but HYMS students are welcome to attend this open forum too.
The open forum will allow us to answer any questions that users may have and explore suggestions for improvements to the service. The Library would like to invite any interested staff and students to the following session:
- Flexible Loans Open Forum
Monday 21 January at 12.15pm - 1.15pm
LFA 204/5 (Library, Harry Fairhurst Building)
Refreshments will be provided. All attendees will be entered into a prize draw to win a £20 Amazon voucher. Keep an eye of the University of York Library pages http://www.york.ac.uk/library/ for further information.
There will be a HYMS specific consultation held later in this term - but HYMS students are welcome to attend this open forum too.
Thursday, December 6, 2012
UoY Flexible Loans Open Forum
As you know a new Flexible Loans system was introduced on at the University of Yorks library - the library now wishes to hear your feedback on the issue of returning requested items to the Library.
The Undergraduate Open Forum is being held on:
Thursday 13 December at 12.15pm - 1.15pm
LFA 204/5 (Library, Harry Fairhurst Building)
If you would like to attend please register on the following Doodle Poll - for more information about the forum visit: https://uniofyork.doodle.com/spcz5i4c3z8mrnhu
NOTE: the forum is open to all UG students a UoY - we are hoping for a separate forum in the new year just for HYMS students, but feel free to sign up for this forum also.
Subscribe to:
Posts (Atom)